How do we know that our drivers are doing a great job and making a good impression?
That’s easy. I’d like to share with you an example of how great service translated into growing our business.
Last year a client contacted us to begin making deliveries to President Industrial Products, LLC. They are a division of the President Container Group. President Container Group provides corrugated packaging, point-of-purchase displays, and industrial supplies. In fact, they are one of the largest manufacturers of Corrugated Shipping Containers and Point of Purchase Displays in North America.
Delivery after delivery, our consistent on-time service caught their attention. President Industrial Products (PIP) reached out to us and decided to give us a try in May 2015. As it happened, they were growing and needed additional trucks and drivers immediately to meet growing demands for their products.
Since we had been delivering to their facility regularly for one of our other customers, their shipping management knew us and had a positive experience with our drivers and our service.
Starting right out of the gate, or off the dock, President Industrial needed 4 trucks immediately. So, we did what we do best and activated back up drivers, made adjustments to our scheduling, and had 4 trucks for President Industrial that same morning. Sometimes I think my team is a group of magicians who make trucks and drivers appear.
Impressive right? One call and Eveready delivered! President Industrial was impressed enough with Eveready’s service that they continued to order trucks and we continued to provide up to 6 trucks daily. President Industrial and their customers benefited from our fast responsive service throughout the summer. Continue reading Our Delivery Drivers Make a Good Impression