customer service Archives - Eveready Express

Eveready Express Thrives Off Your Feedback

Historic fighter, Muhammad Ali once said, “Silence is golden when you can’t think of a good answer.” Eveready Express understands that not every question begs for an answer–especially if further research and thought is required. However, when it comes to customer feedback–silence is most certainly not golden. The Eveready Express team thrives off feedback in…

Eveready Express Achieves New Level of Customer Satisfaction

In America’s age of information, businesses everywhere have suffered casualties in terms of brand loyalty. However, in the last few years consumers have realized that faceless entities on the Internet don’t have any issue shipping an order late or skimping on quality. In response, customers nationwide have made more of a push back toward quality,…

Google Rating

4.9

Based on 108 reviews

Eveready Express

4.9

review us on See all reviews

Bill Stender

1707502721

We have been partnering with Eveready for all of our Courier and custom delivery needs for almost 15 years. During this time, Eveready has consistently performed and gone out of their way to accommodate our schedule. We particularly appreciate their ability to deliver loads to difficult to access areas in Manhattan so we don't have to deal with large trucks parked on narrow streets. We have used them to delivery time critical loads as far away as Maine and Virginia. Whenever we have delivery needs, count on Eveready to get it done on time and at a great price.

Thomas Olsen

1691539915

We've had a partnership with Eveready Express for well over 10 years and I can honestly say that Keith and his team of superstars always exceed our expectations. From large moves up the east coast to local deliveries, their service is outstanding. The drivers are professionals and friendly! Not once have we been disappointed when we book with Eveready.In our monthly team meetings someone always mentions an idea or two we can learn from Eveready Express. Lobster Life Systems is proud to do business with Eveready and model the culture Keith has built over the years.

Susan Chapas

1690399973

Literally the most helpful delivery I’ve ever had. Daniel was extremely friendly and flexible; dealing with everything the Bronx was throwing at him — 90 degree weather, horrible traffic on a one way street and a less than great parking situation; then STILL took the time to make sure he brought all FORTY EIGHT of my heavy packages (I work in marketing and ordered over 1,300 custom umbrellas) to both my basement AND the second floor of my building. He was fast, but he wasn’t rushing and throwing things around like he wanted to get out of there, either. He handled my packages with care. Usually delivery drivers in my area refuse to take packages beyond the front entrance, so Daniel was far beyond what I expected. If all Eveready Express delivery drivers are like this, then I’m going to use them for every order going forward.

Rio416

1674244560

Great carrier! Celina is an excellent dispatcher who provides amazing service.

Corey Stanton

1673453149

This are my go to team for all of my local LTL and Air freight needs. Their pricing is fair and their communication is unmatched.

Gary Null

1672940390

Very reliable and fast shipping service! We have used them for almost 2 years, and will continue to use their services.

Steve DeSteno

1672839289

Been working with the Eveready team for years and they've always been a great partner. Quick to respond and always acommodating, even with last minute requests.

V James

1657051837

This was my second time getting a delivery from DeShawn, he's fast and friendly. Everything arrived with care. Great service!

William Tobiin

1654704467

Excellent service. Very Responsive. Completed a pretty big project that opened up more room for growth. Definitely my go to in the NJ area.

Juvelkis S

1651859905

Dan is very nice. He enjoys his job. He is very efficient and always being helpful as much as he can. Communicates well with everything. Glad to be able to work with him and the company. Clarissa is also wonderful and helpful to us here as much as she can. Like this company alot. Most of all very responsible with their job.

liz wickman

1651846307

Dan our delivery driver is super nice and always a pleasure to work with. The customer service team is speedy to respond to questions or issues with deliveries. Overall they've all been wonderful and a big help to our team.

Mamadou Traore

1650379214

Hector is phenomenal and a terrific driver! Very reliable!

Tony Kobalia

1649266181

Derick did a great job today with the tiles thank you guys

Dawn Solano

1647811137

Great customer service... Really good delivery experience... Will use them again...

Sarah Altman

1642043592

Very pleased with this courier service! Had a very time sensitive and specific deadline, and they met it with poise and professionalism.

kate burkhour

1642030788

I am very pleased with the service I received from Eveready Express. They were professional and got the job done in a very timely manner. I was impressed with the customer service on the phone and how quickly the pick up and delivery was accomplished. The best part was getting the photos when they picked up and delivered. So much better than UPS!!

Glitchfnaf

1631892082

Very good company! Very good customer service!

Jamie-Lynn Coryell

1631218034

Needed a couple of pallets moved for an upcoming trade show to our exhibit company a few miles away. From start to finish, the customer service was excellent and very informative. The driver was courteous and prompt and both the pick up and delivery went smoothly. Great service and can't wait to use for our next show!

FXA Calligraphy

1631187923

Eveready was a wonderful company to work with! I had a client that got let down by another freight service the afternoon before their event and Keith and the Eveready team were so helpful and kept us updated throughout the whole process. They managed to help us out when we were in a real jam and I so appreciate it!

Andrea Serafino

1630417002

I engaged Eveready Express for a very last minute, urgent business need to transport a few items from a NJ office to NYC same day (so last minute that I called them around 3:30 and needed them to pick up the items before 5pm). The great reviews are what initially caught my eye and I have to agree, the service was fantastic!! Not only did they pick up and drop off within the timeframe I needed, I also received email confirmations along the way once my items were picked up, in transit, and delivered with photo proof! The representatives were very courteous and informative and I'm glad this worked out so smoothly. I left one star off because it was more expensive than I had anticipated BUT considering the distance, restrictive timeframe, and awesome result, I'd say it was worth it in the end.

Alvin Malaykhan

1627664044

Very efficient, prompt and reliable service.

Oscar Amorelli

1623838000

Very good option to send packages Very responsible and keeps informed of the delyvery

cory baker

1621365627

I have been doing business with Eveready for a few years, utilizing them for urgent rush shipments in the Pennsylvania, New Jersey and New York area. They are consistent, great priced and have great communcation. I truly value the partnership between the company I work for and them. Keith and his team are an excellent option for anyone needing assistance in the shipping and logistics industry. When others fall short, I know Eveready will treat my shipments as if they are there own.

Leigh

1620150855

First contact with Eveready Express was seamless. Very professional and friendly - very easy to deal with. Michelle was great and I'm glad I was able to do business with them. Will use them for future needs in their area.

Edward Chaudron

1618429189

Great company to work with. Always responsive and professional. Our courier, Zibi, has been reliable and will always go out of his way to help us out. I highly recommend this business. Great service at a great price.

Adam Pagdon

1618256880

Called for same day pick up & delivery. Driver was promptly dispatched and arrived well within the window promised. Received notification ( with picture) of pick up. Material arrived in great condition. Driver was friendly. Will use their service again as the need arises. Very happy with overall experience.

Diane Curry

1616791210

We used Eveready back in January for an urgent matter and I found them to be very reliable and professional. They handled the matter quickly and I would use them again if the need arose.

Denise Scott

1616611900

Eveready Express did a great job. We had an emergency and needed a particular part, Eveready picked up the part and delivered to our location. We were able to satisfy our Customer and complete the job. The Courier notified me via email when they picked up the parts and notified me when they delivered the material with a time stamped copy of the receipt. They were fast and courteous. I would definitely recommend this company.

Mayely Rondon

1616514074

Expedited service on point, Michele Bianchi has a great hospitality. everything was smooth and on time.! Would choose to do my routes with them anytime over anyone else. Great Great Service

Gus Sendner

1615995437

Very professional and great company to do business with

Nancy Ulicki

1612378300

We have been using Eveready Express for over 20 years now and would highly recommend Eveready Express. They are very reliable and communicate from time of pickup to delivery. Their customer portal makes scheduling pick ups easy. Eveready provides an excellent level of service and will continue to use them in the future.

AJ Allen

1610570783

We love to use Eveready Express. We know they are always reliable and efficient. Can always count on them to get the job done proficiently. Highly recommend. Friendly staff as well.

Rick Rex

1607707316

Very professional fast delivery always on time highly recommended

Linda Lieberman

1601665965

They always go out of their way to accommodateyour requirements in a timely fashion and give great customer service.

Charles Olsen

1601657867

Highly recommended for reliability, communication, and professionalism from booking to delivery to follow up!

Lora Parento

1601559036

Best Courier service! Always friendly and helpful. Quality service and timely deliveries!