Category Archives: Blog

Our Delivery Drivers Make a Good Impression

President Industrial Products, LLC - Shipping SuppliesHow do we know that our drivers are doing a great job and making a good impression?
That’s easy. I’d like to share with you an example of how great service translated into growing our business.

Last year a client contacted us to begin making deliveries to President Industrial Products, LLC. They are a division of the President Container Group. President Container Group provides corrugated packaging, point-of-purchase displays, and industrial supplies. In fact, they are one of the largest manufacturers of Corrugated Shipping Containers and Point of Purchase Displays in North America.

Delivery after delivery, our consistent on-time service caught their attention. President Industrial Products (PIP) reached out to us and decided to give us a try in May 2015. As it happened, they were growing and needed additional trucks and drivers immediately to meet growing demands for their products.

Since we had been delivering to their facility regularly for one of our other customers, their shipping management knew us and had a positive experience with our drivers and our service.
 
Starting right out of the gate, or off the dock, President Industrial needed 4 trucks immediately. So, we did what we do best and activated back up drivers, made adjustments to our scheduling, and had 4 trucks for President Industrial that same morning. Sometimes I think my team is a group of magicians who make trucks and drivers appear.
 
Impressive right? One call and Eveready delivered! President Industrial was impressed enough with Eveready’s service that they continued to order trucks and we continued to provide up to 6 trucks daily. President Industrial and their customers benefited from our fast responsive service throughout the summer. Continue reading Our Delivery Drivers Make a Good Impression

Expedited Trucking and Courier Vehicles Rely on Excellent Maintenance

38605692_mWhen it comes to meeting our customers’ demands and needs we need to get on the road and sometimes that means driving in harsh conditions. We rely on our vehicles to keep our drivers safe and to get the job done. This requires that we keep all vehicles in tip-top shape with excellent maintenance routines at all times.

Summer and Winter are radically different in temperature and travel conditions, and each season requires different maintenance routines for our trucks and vehicles. As we prepared for this winter, we thought we would share with you some ideas to keep you safe on the road this winter no matter what may come.

While we are only too happy to offer some tips, we strongly recommend that before servicing your car yourself that you first check your owner’s manual as not all vehicles are the same. And we also recommend that you schedule an appointment at your dealership where they are familiar with your make and model to winterize your vehicles. Our maintenance suggestions are general recommendations and may not be right for your particular vehicle. Continue reading Expedited Trucking and Courier Vehicles Rely on Excellent Maintenance

No Certificate of Insurance = No Delivery!

certificate-of-insurance-delivery-nycNothing can mess up your schedule and your budget like having the delivery driver show up and be forced to sit and wait outside while a certificate is obtained, or turned away all together and left to return on another day.

Did you know that many of New York’s commercial and residential buildings require that a Certificate of Insurance (COI) be on file with the building or property manager before a delivery can be made? That’s a fact of business life in the delivery business in New York City and surrounding area.

A building or property manager wants verification that there is coverage for any damage caused during a delivery. Typically, it’s only necessary for properties that share common areas like a lobby or elevator.

If you are planning to have goods or equipment picked up or delivered, check with the building management at both locations to find out if they require a COI. If so, be sure to notify your delivery company so they can have one prepared and presented to building management ahead of the scheduled date.

We have picked up and delivered to so many buildings in the New York City area that chances are that we probably already have a COI on file. In the instance where we may not have a COI, we have a quick remedy working with one of the industry’s best insurance companies that specializes in working with companies like ours, so we can typically turn around a COI on the same day or by the next business day.

What is a Certificate of Insurance?

A Certificate of Insurance is Purely Informational and is not intended to confer any rights on either the policyholder or the certificate holder. A Certificate of Insurance should list the pertinent coverage terms as they appear in the actual policy.

The New York State Insurance Department has expressly advised insurers that: Continue reading No Certificate of Insurance = No Delivery!

Uninterrupted Delivery Service – Even With No Phones or Power

Dispatch System in the CloudThursday, February 19th, 2015, there we were, Customer Service, Dispatch, Accounts and Sales, ready for another day at the office. But this wasn’t going to be another routine day. We lost power in our building, so we had no lights, no computers, no Internet, no phone system and no coffee machine. The first reaction is usually a whirlwind of emotions from confusion to frustration, but thankfully we are a great team and everyone jumped right in to tackle the problem from different angles.
  • Find out who is working on the problem and if it will it be corrected immediately?
  • Calling building management and utilities company for status updates.
  • Find nearest location with Wi-Fi access where we can immediately convene to maintain continuity of our operation.
  • Find alternative temporary office space in case the situation does not resolve quickly.
  • Call drivers and other resources to let them know what is going on, and instruct them to use alternate phone numbers to stay in communication.
  • Call key clients to let them know what is going on and offer alternate phone numbers to stay in communication.

A Vehicle For Every Need

Preparation is the key to success on any front. Eveready Express comes prepared to every job with the right vehicle for your unique needs. Whether you’ve requested a same day shipping delivery for a small parcel of paper or need the contents of an entire office storeroom shipped across the country, our team is trained in assessing your order over the phone and arriving on the scene with the right vehicle for the job. This eliminates the hassle of having too much room and paying for extra space or having too little room and having to consolidate or pay for extra trips. At Eveready Express, we aim to make shipping your belongings as stress free as possible. Simply call us, give us an estimate of what you are looking to ship and we will use our expertise to guarentee our team shows up on your doorstep with a vehicle to handle any job.

Here is a brief list of what we offer for deliveries.

Messenger Service Vehicles:

  1. Cargo Vans
  2. Astro and Mini Vans
  3. Capped Pickup Trucks
  4. Hatchback Courier Vehicles

As part of our promise of easy, hassle free service to our customers, we can immediately guide you to the right vehicle for your shipping needs. Call us and let us handle everything! You have more important things to worry about!

Easing Move-In Day Stress : Dorm Shipments

Back to school season is upon us. All over the country, thousands of young men and women are embracing the last weeks of summer while preparing to embark upon their journey into higher education. With a mix of nervous energy and excited anticipation, these young adults are buckling down and getting packed for dorm living. While the prospect of leaving home and experiencing the freedom of independent living is exciting, the idea of hauling all of your belongings across the country is often a far less appealing proposition.

College move in days are notoriously stressful. Hundreds of nervous and clueless students descend upon a campus and start moving about in a frenzy of unsure confusion. Chaos often ensues. Parents are stressed. Students are ready to begin this next phase. No one wants to deal with the hassle of hours of unpacking box after box of belongings. One way to relieve this stress is to decide what you will need immediately and then ship everything else after the fact. Wait for the crowds to die down and ship the extra goods with a local trucking service.

Same day shipping services offer families that ability to bypass hours of annoyance and move directly into enjoying campus life. Sort your belongings by priority and schedule a few same day shipping deliveries. Within a month or two, you will be fully moved in without the usual first day headaches.

 

Preparing Your Shipment For an LTL Carrier

Less Than Truckload (or LTL) shipping refers to the transportation of relatively small freight. Typically, LTL shipments weigh between 151 and 20,000 pounds. Less Than Truckload shipping offers customers the ability to ship their goods without meeting the pricing demands of shipping a full load. While LTL package delivery shipments take longer to arrive at their final destination, the financial boons can be worth the wait to many customers. If your shipment isn’t a rush order that requires same day shipping, LTL trucking is the perfect way to save money on your packaging orders.

Given the fact that LTL shipments are transported through multiple loading and unloading ports, there are a few things to keep in mind when preparing your shipment for an LTL delivery. Here’s a quick overview of what to keep in mind when preparing packages for LTL shipment.

Proper Packaging of LTL Shipments:

  1. Load freight onto pallets or packaging freights prior to pickup.
  2. Use sturdy shipping containers made of corrugated fiberboard to prevent scuffing and damage from condensation, humidity and vibration.
  3. Place the tracking number on each side of every piece of freight.
  4. Do not advertise the value or contents of packages. This will reduce the likelihood of losses.
  5. Be sure to include proper labels, bar codes and RFID to ensure correct routing and delivery.

If your order is a rush delivery, a same day shipping service is your best bet. But, if you can afford to wait an extra day, LTL shipping saves money and is hassle free.

The Advantages of Going Blind

Blind shipping is designed to allow you to ship directly to consumers without revealing the source of the packaged goods. It gives retailers the power to keep their supplier confidential by listing another company’s name in the return address form. Thousands of businesses regularly employ blind shipping without complication. The key to a successful blind shipping practice lies in ensuring that you hire a reputable and experienced package delivery service.

Eveready Express has perfected the art of blind shipping and provides a confidential and reliable blind shipping system to businesses for no extra cost as part of our Economic Stimulus Plan. How can blind shipping benefit your business? There are three key advantages.

Advantages of Blind Shipping:

  1. Client Relationships: Ensuring the confidentiality of your vendors allows you to maintain key client relationships with vendors and customers alike. Your customers see you as the reputable source of delivery and your vendors trust that you are not giving out their information. The result is a host of loyal business associates.
  2. Inventory Management: Using a same day shipping service like Eveready Express allows you to get goods to your customers without having to make space for rows upon rows of inventory. This prevents overstocking of goods and loss of financial capital. Eveready Express has made it so that the shipment you send will look as though it were shipped directly from you to the customer.
  3. Tracking Ease: Opting for blind shipping does not mean forgoing the ability to track and monitor your shipments. Eveready Express will provide businesses with automated emails that allow you to easily track your shipment from pickup to delivery.

Call Eveready Express to learn more about our Blind Shipping options.

Taking The Driver’s Seat with Eveready Technology

Technology was designed to put you in the driver’s seat of your life and business. Eveready’s state of the art technology puts the power at your fingertips with our online services. Customers can now take care of everything from placing an order with our same day shipping services to tracking an order’s progress and viewing customized reports without ever picking up the phone!

Business owners know that time is money. The less time you spend tracking a local trucking delivery, the more time you have for important business and personal matters. Eveready Express’s site gives customers the opportunity to complete their order online – from start to finish – without any extra charge.

Use our online order entry to give us the specifics of your shipping needs. Schedule pickup and delivery dates and times using your own personal address book. Our technology allows you to customize the order screen to include any of a number of mandatory fields. Once your order has been placed and a confirmation email has been received, you can follow your shipment’s progress with our own real-time tracking and proof of delivery services. You can even use the technology to find a proof of delivery for orders that were sent out up to a year ago! Never find yourself wondering where a package is again!

Finally, you can create online invoices that can be viewed, printed or saved in multiple formats. We can provide daily or monthly account activity information and give you the peace of mind that comes from knowing the system is working properly while you’re busy living your life and managing your business.

Visit our site today to learn more.

Is Messengering For You?

Looking for a job that offers a different view every day? Tired of sitting at desk punching numbers from nine to five? Working as a messenger for a same day shipping service could be the perfect job for you.

Messenger services offer workers the chance to explore the world around them, meet new people every day and learn the ropes of your city while providing a stable employment environment. For those with a free spirit mentality, this might be the perfect position. Think it sounds interesting? Consider these three factors before applying.

Three Factors To Consider Before Applying:

  • Physical Health: Messengering is a physically demanding job, particularly when you work for a company that offers same day shipping. You will be expected to move quickly on your feet the entire day. Those with chronic medical conditions may find themselves unable to keep up with the demands placed upon them.
  • Organizational Skills: Are you naturally an organized person? Are you able to immediately prioritize a day’s itinerary? If so, working as a messenger or courier will suit you well. Those less organizationally inclined will struggle with ensuring that every package arrives when and where it is supposed to without complication.
  • Flexibility: Do you work best with a set daily schedule? Or, are you able to withstand unforeseen changes in the day’s plans? Messengering for a same day delivery service often involves last minute changes to the day’s plan. A successful messenger can tolerate this uncertainty without letting it throw chaos into the day’s mix.

If these sound like qualities you possess, visit Eveready’s website to inquire about openings.